Privacy Policy
Effective Date: August 2, 2026
Chemistry Multimedia, LLC, doing business as Chemistry PR & Multimedia, respects your privacy. This Privacy Policy describes how we collect, use, disclose and protect information through the Chemistry PR & Multimedia website, the Chemistry OS platform, our communications and our related business services.
This policy applies to chemistrymultimedia.com, os.chemistrymediagroup.com, associated forms, text-message programs and other services operated by Chemistry PR & Multimedia.
Information We Collect
We may collect information that you provide directly to us, including:
- Name, job title, company and contact information
- Email address and mobile telephone number
- Communications, inquiries, CRM notes and relationship information
- Meeting, scheduling and calendar information
- Client projects, uploaded documents and project materials
- Media-contact and business-development information
- Invoices, expenses and other business records
- Text messages, email communications and communication preferences
- Information submitted through contact, intake, proposal or scheduling forms
We may also collect information automatically, including IP address, browser type, device information, pages visited, referring websites, interactions with our services and similar usage information.
Chemistry OS does not offer public account registration. Access is limited to Chemistry employees, contractors, clients and other specifically invited users.
How We Use Information
We may use information to:
- Provide and improve our services
- Operate Chemistry OS and maintain CRM records
- Communicate with clients, prospects, employees, contractors, vendors, media contacts and event participants
- Send appointment reminders, project updates, service communications, event invitations and authorized marketing messages
- Schedule meetings and manage projects
- Prepare proposals, invoices and reports
- Provide customer service and respond to inquiries
- Conduct analytics and measure website or advertising performance
- Protect our systems, users and business
- Comply with legal, contractual and regulatory obligations
Artificial Intelligence
We may use AI-enabled service providers to assist with CRM management, research, drafting, classification, summarization and other authorized business functions. Names, contact information, CRM notes and business communications may be processed for these purposes.
We do not intentionally submit sensitive personal information to AI services for processing.
Cookies, Analytics and Advertising
We may use cookies, pixels and similar technologies provided by services such as Google, Meta, LinkedIn and other analytics or advertising providers. These technologies may collect information about your device, website activity and interactions to operate our websites, understand usage, measure campaigns and occasionally deliver interest-based advertising.
You may manage cookies through your browser settings and may use available advertising-platform controls to adjust personalized advertising preferences.
How We Disclose Information
We may disclose information:
- To service providers that help us operate our websites, communications, CRM, hosting, analytics, advertising, scheduling, accounting and other business functions
- To professional advisors, including attorneys, accountants and consultants
- When required by law, legal process or government request
- To protect the rights, safety, security or property of Chemistry PR & Multimedia or others
- In connection with a merger, acquisition, financing, sale or transfer of business assets
We do not sell personal information.
Mobile Information and Text-Messaging Consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent will not be shared with third parties or affiliates.
We may disclose mobile information to service providers, telecommunications carriers and technology vendors solely as necessary to operate and deliver our messaging program. These providers may not use mobile information for their own marketing purposes.
Information sharing described elsewhere in this policy excludes text-messaging originator opt-in data and consent. That information will not be shared with third parties for marketing or promotional purposes.
Text Messages
When you provide appropriate consent, Chemistry PR & Multimedia may send text messages concerning:
- Appointments and meeting reminders
- Client-service and project updates
- Sales and promotional information
- Event invitations
- Follow-up communications
- Emergency or crisis-related communications
Message frequency varies. Message and data rates may apply.
Reply STOP to cancel recurring text messages. Reply HELP for assistance. After a STOP request, we may send one final message confirming that the number has been unsubscribed.
Consent to receive marketing text messages is not a condition of purchasing goods or services.
Data Retention
We retain personal information until it is deleted, is no longer reasonably needed, or a verified deletion request is completed. We may retain certain information when necessary for legal, tax, accounting, contractual, security, backup or dispute-resolution purposes.
Data Security
We use reasonable administrative, technical and physical safeguards designed to protect information. However, no system, transmission method or storage platform can be guaranteed to be completely secure.
Your Privacy Choices
You may request that we:
- Provide access to personal information we maintain about you
- Correct inaccurate information
- Delete information, subject to applicable exceptions
- Stop sending marketing emails
- Stop sending text messages
- Address questions about our privacy practices
We may need to verify your identity before completing a privacy request.
To unsubscribe from marketing texts, reply STOP. To unsubscribe from marketing emails, use the unsubscribe link provided in the email or contact us.
Children’s Privacy
Our websites and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children through our websites or Chemistry OS.
Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted with a new effective date. Continued use of our services following an update constitutes acknowledgment of the revised policy.
Contact Us
Questions or privacy requests may be directed to:
Chemistry Multimedia, LLC
dba Chemistry PR & Multimedia
1900 Wyoming Street
St. Louis, Missouri 63118
Email: In**@*****************ia.com
SMS Terms and Conditions
Effective Date: August 2, 2026
These SMS Terms and Conditions apply to text messages sent by Chemistry Multimedia, LLC, doing business as Chemistry PR & Multimedia, including messages sent through the Chemistry OS platform.
Program Description
Depending on the consent provided, messages may include appointment reminders, meeting information, project updates, client-service communications, sales or promotional information, event invitations, follow-up communications and urgent or crisis-related information.
Not every participant will receive every category of message.
Consent
By affirmatively opting in, you authorize Chemistry PR & Multimedia to send text messages to the mobile number you provided. Marketing consent must be provided separately and is not a condition of purchasing goods or services.
Consent may be collected through an unchecked website checkbox, written agreement, text keyword, documented verbal authorization or another verifiable method appropriate to the type of message.
Message Frequency and Charges
Message frequency varies based on your relationship and interactions with Chemistry PR & Multimedia.
Message and data rates may apply according to your mobile-service plan. Contact your wireless carrier with questions regarding your plan.
Opting Out
Reply STOP to unsubscribe from recurring Chemistry PR & Multimedia text messages.
After receiving a STOP request, we may send one final confirmation message. No additional recurring or promotional messages will be sent unless you later provide new consent.
Help
Reply HELP for assistance or email In**@*****************ia.com.
Privacy
Mobile information and text-message consent will not be sold or shared with third parties or affiliates for marketing or promotional purposes. Please review our Privacy Policy for additional information about our practices.
Changes
We may update these SMS Terms from time to time. Updated terms will be posted with a revised effective date.
Recommended Website Opt-In Language
Use a separate, unchecked checkbox. Do not combine it with acceptance of the Privacy Policy, Terms of Service or submission of a contact form. Twilio specifically advises that messaging consent be separate, optional and unselected by default. (Twilio)
Marketing Text Checkbox
☐ I agree to receive recurring automated marketing and promotional text messages from Chemistry PR & Multimedia at the mobile number provided. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. Consent is not a condition of purchase. View our Privacy Policy and SMS Terms.
Service and Project Text Checkbox
☐ I agree to receive text messages from Chemistry PR & Multimedia concerning appointments, meetings, projects, client-service updates and other requested business communications. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. View our Privacy Policy and SMS Terms.
Keyword Confirmation Message
Chemistry PR & Multimedia: You are subscribed to receive text messages. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for assistance.
STOP Confirmation
Chemistry PR & Multimedia: You have been unsubscribed and will receive no additional recurring text messages. Reply START to subscribe again.
HELP Response
Chemistry PR & Multimedia: For assistance, email In**@*****************ia.com. Reply STOP to unsubscribe. Message and data rates may apply.