Crisis Communication


Help! My Brand Is Under Attack: Tales from the Trenches of Crisis Management

Do you spend your professional life in Crisis Management? Most of us who land in the world of public relations either studied the Tylenol product-tampering case in college, or longer-term PR practitioners watched the story break in real time, now four plus decades ago. In case you missed that episode in American marketing history … […]

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Spokespeople Need Ongoing Media Training

When choosing a spokesperson for your organization, media training is invaluable, regardless of your role, the issue being addressed, or the setting of potential interviews that may take place. Even more critical for leadership, whose job plays out behind the scenes is the responsibility to prepare the spokesperson for interviews. If a CEO conducts all […]

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Social Media Free Speech or Defamation?

While anxiously waiting in a Jury Pool of 24 last month at the US District Courthouse in downtown St. Louis, I learned that I was going to take part in a social media free speech or defamation case between Steak ’n Shake vs. Melissa White, a former server and cook. The crux of the civil […]

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Business After COVID: Reopening and Recovery after the Pandemic

States and local cities are beginning to lift stay-at-home orders, and businesses are feeling the need to get back to normal – the new normal. Reopening in what appears to be the aftermath of this global pandemic won’t be as simple as opening the doors and turning on the lights. The excitement of getting back to normal […]

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Chemistry Welcomes Christine Eason To The Team!

Christine Eason joins the Chemistry PR and Multimedia team bringing with her more than 25 years’ experience with strategic marketing communications. Her experience includes both senior level work and volunteering within the K-12, higher education and non-profit space. “Chris Kuban and I met while studying at Webster University and we have followed one another’s businesses […]

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5 Things to Consider During a Crisis Event

The chance that a nation, an organization or a community will face a crisis event is practically guaranteed. Every crisis event is unique and so is the size and magnitude of each one. The crisis will affect people, their communities and very likely the companies they work for. Corporate crisis events can impact individual and […]

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