Experienced Counsel When the Stakes Are High

When a crisis hits, what you say, how quickly you respond and how you communicate can shape your organization’s reputation.

Chemistry PR & Multimedia is a St. Louis crisis communications firm helping companies, associations and mission-driven organizations prepare for, respond to and recover from high-stakes situations. Our senior-level team provides experienced counsel, clear messaging and rapid communications support when organizations cannot afford to get it wrong.

Crisis Communications Before, During & After a Crisis

Effective crisis communications starts before a crisis happens. Chemistry helps leadership teams identify risks, establish response protocols, develop clear messaging and prepare spokespeople before they’re under pressure.

When a crisis occurs, we help organizations determine what needs to be communicated, develop accurate messages, manage media inquiries and communicate effectively with employees, customers, stakeholders and the public.

Our crisis communications services include:

• Crisis Communications Planning
• Crisis Message Mapping
• Rapid Response & Crisis PR
• Media Relations
• Media Training & Spokesperson Preparation
• Holding Statements & Talking Points
• Internal & Stakeholder Communications
• Reputation Management & Recovery

Crisis Message Mapping & Media Training

Clear messaging is critical when information is moving quickly.

Chemistry’s signature Message Mapping Strategy Session helps leadership establish key messages, supporting proof points and responses to difficult questions. Our media training then gives executives and spokespeople realistic, on-camera practice communicating those messages under pressure.

Together, these tools help organizations communicate with clarity, confidence and consistency when it matters most.

Reputation Management

A reputation is built over years but can be challenged quickly.

Chemistry combines crisis communications, public relations, media relations, strategic communications and reputation management to help organizations protect credibility, rebuild trust and move forward following difficult situations.

Based in St. Louis, Missouri, our senior communications professionals work directly with leadership teams and can coordinate with attorneys, executives and other advisors when circumstances require discretion and fast decision-making.

Frequently Asked Questions

When should we contact a crisis communications firm?
Ideally, before a crisis occurs. If a situation is already developing, involving experienced crisis communications counsel early can help establish messaging, prepare leadership and manage media and stakeholder communications.

Can Chemistry create a crisis communications plan?
Yes. We help organizations develop crisis plans, response protocols, holding statements, Message Maps and spokesperson preparation before they’re needed.

Does Chemistry provide crisis media training?
Yes. Our training includes messaging preparation, difficult questions, on-camera interviews and recorded playback and critique.

Need Crisis Communications Help?

Whether you’re facing an active situation or preparing before one occurs, Chemistry provides senior-level crisis communications and reputation management counsel in St. Louis and beyond.

Senior-level expertise. Clear messaging. Discreet counsel.

Call 314-391-8690 or request a confidential consultation.